Car Manufacturer Consumer Affairs Contacts

Automobile Manufacturer Contacts:
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Customer Relations Department
1919 Torrance Blvd. 500-2S-2A
Torrance, CA 90501-2746
Toll free: 1-800-382-2238
Toll free: 1-800-594-8500 (roadside assist)
Fax: 310-783-3535
Web site:

Alfa Romeo Distributors of North America, Inc.
7505 Exchange Drive
Orlando, FL 32809
Fax: 407-856-5000
Web site:

American Honda Motor Co., Inc.
Consumer Affairs Department
1919 Torrance Blvd.
Torrance, CA 90501-2746
Toll free: 1-800-999-1009
Fax: 310-783-3273
Web Site:

American Isuzu Motors, Inc.
Owner Relations Department
13340 183rd Street
Cerritos, CA 90702-6007
Toll free: 1-800-255-6727
Fax: 562-229-5455
[email protected]
Web site:

American Motors Corp.
See Chrysler Corp.

American Suzuki Motor Corp.
Customer Relations Department
P.O. Box 1100
Brea, CA 92822-1100
714-996-7040, ext. 380 (motorcycles)
Toll free: 1-800-934-0934 (automotive only)
Fax: 714-524-2512
Web site:

Audi of America, Inc.
Client Relations
3800 Hamlin Road
Auburn Hills, MI 48326
Toll free: 1-800-822-2834
Fax: 248-340-5140
Web site:

BMW of North America, Inc.
300 Chestnut Ridge Rd.
Woodcliff Lake, NJ 07675
Toll free: 1-800-831-1117 (BMW Customer Service Center)
Fax: 201-930-8362
Web site:

Buick Division General Motors Corp.
Customer Assistance Center
PO Box 33136
Detroit, MI 48232-5136
Toll free: 1-800-521-7300
Toll free: 1-800-252-1112 (roadside assistance)
TDD toll free: 1-800-832-8425
Web site:

Cadillac Motor Car Division
Customer Assistance Center
P.O. Box 33169
Detroit, MI 48232-5169
Toll free: 1-800-458-8006
Toll free: 1-800-882-1112 (roadside assistance)
TDD toll free: 1-800-833-2622
Web site:

Chevrolet Motor Division, General Motors Corp.
Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
Toll free: 1-800-222-1020
Toll free: 1-800-243-8872 (roadside assistance)
TDD toll free: 1-800-833-2438
Fax: 313-556-5108
Web site:

Chrysler Motors Corp
Chrysler Customer Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Toll free: 1-800-992-1997
Fax: 248-512-8084
Web site:

Daihatsu America, Inc.
Consumer Affairs Department
20 Centerpointe Drive Ste 120
La Palma, CA 90623
Toll free: 1-800-777-7070
Fax: 714-690-4720

Web site:

Dodge Division of Chrysler Motors Corp
Dodge Customer Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Toll free: 1-800-992-1997
Fax: 248-512-8084
Web site:


Ferrari North America Inc.
250 Sylvan Avenue
Englewood Cliffs, NJ 07632
Fax: 201-816-2626
E-mail: [email protected]
Web site:

Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
Toll free: 1-800-392-3673 (all makes)
Toll free: 1-800-521-4140 (Lincoln and Merkur only)
TDD toll free: 1-800-232-5952
Web site:

General Motors Corporation
Corporate Affairs/Community Relations
100 Renaissance Center
Detroit, MI 48265

Web site:

GMC Division General Motors Corp.
Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
Toll free: 1-800-462-8782
Toll free: 1-800-223-7799 (roadside assistance)
TDD toll free: 1-800-462-8583
Web site:

See American Honda Motor Co., Inc.

Hyundai Motor America
Consumer Affairs
10550 Talbert Avenue
P.O. Box 20850
Fountain Valley, CA 92728-0850
Toll free: 1-800-633-5151
Fax: 714-965-3861
E-mail: [email protected]
Web site:

See American Isuzu Motors, Inc.

Jaguar Cars, Inc.
Customer Relations Department
U.S. National Headquarters
555 MacArthur Blvd.
Mahwah, NJ 07430-2327
Toll free: 1-800-452-4827
Fax: 201-818-9770
Web site:

Jeep/Eagle Division of Chrysler Corp.
Customer Relations
PO Box 21-8004
Auburn Hills, MI 48321-8004
Toll free: 1-800-992-1997
Fax: 248-512-8084

Web site:


Land Rover North America NSC
Premier Automotive Group
1 Premier Place
Irvine, CA 92618
Phone: 1-800-FINE4WD
Web Site:

Lotus Plc 
Potash Lane
Norfolk NR14 8EZ
United Kingdom
Tel +44(0)1953 608000
Fax +44(0)1953 608300
Email Cars             [email protected]
Email Engineering   [email protected]
Email Group
[email protected]

Web Site:

Mazda Motor of America, Inc.
Customer Relations Manager
P.O. Box 19734
Irvine, CA 92623-9734
Toll free: 1-800-222-5500
Web site:

Mercedes Benz of North America, Inc.
Customer Assistance Center
3 Paragon Drive
Montvale, NJ 07645
Toll free: 1-800-222-0100
Toll free: 1-800-367-6372 (800-FOR-MERC)
Fax: 201-476-6213

Web Site:

Mitsubishi Motor Sales of America, Inc.
Customer Relations
6400 Katella Avenue
Cypress, CA 90630-0064
Toll free: 1-800-MITSU-2000

Web Site:

Nissan Motor Corp., INC.
P.O. Box 191
Gardena, CA 90248-0191
Toll free: 1-800-647-7261 (all consumer inquiries)
Fax: 310-771-2025
Web site:

Oldsmobile Division General Motors Corp.
Customer Assistance Network
P.O. Box 33171
Detroit, MI 48232-5171
Toll free: 1-800-442-6537
Toll free: 1-800-535-6537 (roadside assistance)
TDD toll free: 1-800-833-6537
Web site:


Peugeot Motors of America, Inc.
Consumer Relations
Overlook at Great Notch
150 Clove Road
Little Falls, NJ 07424
Toll free: 1-800-345-5545
Fax: 973-812-2148
E-mail: [email protected]
Web site:

Plymouth Division of Chrysler Motors Corp
Plymouth Customer Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Toll free: 1-800-992-1997
Fax: 248-512-8084
Web site:

Pontiac Division, General Motors Corp.
Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
Toll free: 1-800-762-2737 (800-PM-CARES)
Toll free: 1-800-762-3743 (1-800-ROADSIDE)
TDD toll free: 1-800-833-7668
Web site:

Porsche Cars North America, Inc.
Owner Relations
980 Hammond Drive Suite 1000
Atlanta, GA 30328
Toll free: 1-800-545-8039
Fax: 770-360-3711
Web site:

Rolls - Royce and Bentley Motor Cars Inc
3800 Hamlin Road
Auburn Hills
Michigan 48326
Telephone: +1 248 340 6464
Fax: +1 248 340 6455

Web site:

Saab Cars USA, Inc.
Customer Assistance Center
4405-A International Blvd
Norcross, GA 30093
Toll free: 1-800-955-9007
Fax: 770-279-6499
Web site:

Saturn Corp., Division of General Motors Corp.
Saturn Customer Assistance Center
100 Saturn Parkway
Spring Hill, TN 37174
Toll free: 1-800-553-6000
TDD toll free: 1-800-833-6000
Fax: 931-486-5059
Web site:

Subaru of America, Inc.
National Customer Service Center
Subaru Plaza, PO Box 6000
2235 Route 70 West
Cherry Hill, NJ 08002
Toll free: 1-800-782-2783
Fax: 856-488-0485
Web site:

Toyota Motor Sales USA, Inc.
Customer Assistance Center
Department H200
19001 South Western Avenue
Torrance, CA 90509-2991
Toll free: 1-800-331-4331
TDD toll free: 1-800-443-4999
Fax: 310-618-7814
Web site:


Volkswagen of America
Customer Relations
3800 Hamlin Road - 2F02
Auburn Hills, MI 48326
1-800-DRIVE VW
Toll free: 1-800-822-8987
Fax: 248-340-4660
Web site:

Volvo Cars of North America
Customer Service
P.O. Box 915
7 Volvo Drive, Building A
Rockleigh, NJ 07647-0915
Toll free: 1-800-458-1552
Fax: 201-768-8695
Web site:


Automotive Consumer Action Program (AUTOCAP)
National Automobile Dealers Association
8400 Westpark Drive
McLean, VA 22102
Toll free: 1-800-252-6232
Fax: 703-821-7075
Web site:

Center for Auto Safety (CAS)
1825 Connecticut Ave., NW Suite 330
Washington, DC 20009
Web site:

Council of Better Business Bureaus, Inc.
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838
Toll free: 1-800-955-5100
TDD/TTY: 703-276-1862
Fax: 703-525-8277
E-mail: [email protected]
Web site:

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