Any and all 2010 Cadillac Escalade Consumer Complaints have been filed with the National Highway Safety and Traffic Administration. They are carefully reviewed by the Office Defects Investigation (ODI) to determine whether a defect trend may exist. NHTSA is authorized to order Cadillac to issue a recall based on their findings. Special Note: Consumer Complaints often tell a revealing story when the same complaint is reported by several people. File your own consumer complaint now.