Empowering Consumers
    with Car Reports for new and used cars  

Questions to Consider

• Has your service center ever told you they can not reproduce the problem you have been having with your vehicle?

• Have you ever looked at your service centers repair bill and wondered why you paid so much, or better yet, why you paid at all?

• Ever get half way home from the service center and realize they didn't address the problem you asked to be fixed?

• Have you ever wondered if your dealer is being straight with you? 

• Want to know if your vehicle has mechanical or safety conditions that could jeopardize your family’s safety?

• Have you ever wondered, "Why do I have this problem just as my warranty expires"?

• Did you know that many of your vehicles problems may be covered by the manufacturer even after your factory warranty has expired?

A Word From Our Manager of Customer Service
I’ve been in the automotive service business for more than 25 years and I've heard the same questions from people over and over again.

I have news for you. Many of the  problems we experience with our vehicles can be easily remedied by having the same information the dealers have, but seldom use or tell you about. 

The automotive manufacturers are aware of these conditions by tracking such things as  “frequency of repair” items submitted by the servicing dealers as well as research and development departments. Only a limited amount of these Issues develop into “Recall” campaigns that usually address what the manufacturer feels are safety related Issues.  

Does Your Car Have Crazy Problems?
You know those squeaks and rattles that seem insignificant now but often develop into a major catastrophe later? Then there are those little gremlins that have no symptoms until it’s too late. Many times the service center will tell you they can not reproduce your particular problem. You walk away feeling crazy.

How do you find out about these problems?
Who’s responsibility is it? 

By using the myCarStats.com Reports for New and Used Cars you are empowered to save hundreds and even thousands of dollars in vehicle repairs as well as protecting your family's safety.  Here is what myCarStats.com can do for you:

1. Match your year, make and model vehicle with our databases as information is released.
2. Check for Recalls, Technical Service Bulletins, Complaints and Investigations that effect your year, make and model of vehicle.
3. Notify you via email when new reports that may pertain to your year, make and model vehicle are found
4. Provide detailed instructions on how to handle “The Dealer” in a friendly non-confrontational manner.

Our Goal
By regularly checking myCarStats.com's Reports for New and Used Cars, you stay empowered.  Once your dealer knows how well informed you are, your service experience will be much more positive and satisfying for both of you!

Best Regards,

Don LaVetter
Manager of Customer Services
myCarStats.com

 Your Automobile
Consumer Advocate